Deposit Policy

We do not take any deposits from guests. This includes guests who book through 3rd party sites such as; Booking.com, Expedia, Hotels.com etc.

We only accept cash payments at The Del Mar as we do not have a card payment machine.

Cancelation/Refund Policy

Changes to and/or cancellations of bookings made up to one week prior to the arrival date/time are without charge.

If cancelled less than one week before check in 100% of the first night is payable.

If cancelled less than 48 hours before check in 100% of the total amount is payable.

In the case of a no-show or early departure during the reservation the total price of the reservation will still be charged.

In the event that the management deems fit to ask a customer to leave, due to inappropriate/antisocial behaviour, the total price of the reservation may still be charged regardless of the number of nights stay remaining.

General Policies and Information

Parking spaces for Del-Mar guests are available at the front of the premises. However, there are a limited number of spaces and therefore a first come, first served policy applies.

During bank holiday weekends the Del-Mar operates a minimum 3 day booking policy (Friday/Saturday/Sunday), any bookings for less than this will be cancelled.

No hot food is to be taken to the rooms under any circumstances. In most cases a table can be prepared in the dining room with prior notice.

If a guest is found smoking in their room the Del-Mar reserves the right to ask the guest to leave and apply a £50 charge for room de-fumigation.

Guests are liable for covering the costs of any repairs, replacements or additional cleaning of any item(s) or parts of the property incurred as a result of their actions.